Support Topics - Video Tutorials
The basics of using ClinicSoftware.com for business: Activity & Calendar
• 7:31 mins
Using the software with a pc, tablet and smart phone as a part of the regular work-flow can eliminate downtime and save a lot of time when you manage all on the go.
READ MOREGet started: Full training Webinar
• 03:29 hours
Preparing the Business for Growth with automation of repetitive tasks like online bookings, marketing campaigns, reminders, texts, emails, payments appointments, instalments, APIs, etc.
READ MOREStart using Marketing Automation
• 07:08 mins
For successful business flow, the company must gather vital information on existing and potential client as well. We help solve this problem by saving all valuable customer data in the cloud when you have all in one place.
READ MOREKnowledge Base - Resolve all of your questions in no time
1. ESSENTIAL TRAINING / INTRODUCTION (2)
01. INSTALLING CLINICSOFTWARE.COM AND LOGGING IN
02. ESSENTIAL TRAINING
2. GETTING STARTED (8)
02. MIGRATING DATA TO CLINICSOFTWARE.COM
03. CONNECTING MAILCHIMP ACCOUNT TO CLINICSOFTWARE.COM
04. CONNECTING GOCARDLESS TO CLINICSOFTWARE.COM
05. CONNECTING TREATWELL TO CLINICSOFTWARE.COM
06. CONNECTING STRIPE TO CLINICSOFTWARE.COM
07. CONNECTING XERO TO CLINICSOFTWARE.COM
08. CONNECTING 2CHECKOUT TO CLINICSOFTWARE.COM
09. CONNECTING PAYPAL TO CLINICSOFTWARE.COM
3. MAIN INTERFACE (14)
01. QUICK ACCESS MENU
02. POS SECTION
03. MESSAGING
04. NOTES
05. SMS TEXT
06. STAFF ROTA
07. PROMOTIONS
08. PATCH TESTS
09. BACK BUTTON
10. SERVICES
11. PRODUCTS
12. SCANNER
13. CONTACTS
14. CLIENT CONSENT FORMS
4. DAY BOOK (19)
01. DAY BOOK
02. BOOKING A SERVICES TYPE APPOINTMENT
03. BOOKING A COURSES TYPE APPOINTMENT
04. BOOKING A PATCH TEST TYPE APPOINTMENT
05. APPOINTMENT DRINKS
06. APPOINTMENT RESOURCES
07. ADDING BUSY TIME ENTRIES
08. EDITING OR REMOVING BUSY TIME ENTRIES
09. APPOINTMENT DETAILS WINDOW
11. APPOINTMENT TREATMENT PROTOCOL
12. APPOINTMENT PRODUCT PRESCRIPTIONS
13. APPOINTMENT CONSUMABLES
14. APPOINTMENT SEND MESSAGE WINDOW
15. MODIFYING THE APPOINTMENT TREATMENTS LIST
16. RESCHEDULING THE APPOINTMENT
17. RESIZING THE APPOINTMENT
18. CANCELLING THE APPOINTMENT
19. WAITING LIST
5. COURSES / SESSIONS (10)
:: COURSES / SESSIONS ::
01. COURSES DETAILS
02. TRACK SESSIONS
03. TRACK MINUTES
04. INSTALLMENTS
05. POWER PLATES
06. TANNING COURSES
07. CUSTOMER PROFILE
08. TREATMENT RECORD AND BODY COMPOSITION
09. ADD PHOTO
6. REJUVENATION (6)
01. CLIENT REJUVENATION PROCEDURES
02. ADDING A NEW REJUVENATION PROCEDURE
03. MODIFYING AN EXISTING REJUVENATION PROCEDURE
04. EXPORTING REJVUVENATION PROCEDURES
05. COMPARING REJUVENATION PROCEDURES
06. REJUVENATION PATIENTS LIST
7. CONSENT FORMS (1)
01. CLIENT CONSENT FORMS
8. LEADS (6)
1. LEADS INTRODUCTION
3. CONVERTING A LEAD
4. MARKING A LEAD AS JUNK
5. STATISTICS
6. REPORTING
9. ONLINE BOOKING - STAFF ADMIN AREA (7)
01. STAFF ADMIN AREA
02. MOBILE VIEW NAVIGATION
03. CLIENTS LIST PAGE
04. BOOKING AN APPOINTMENT FROM A MOBILE DEVICE
05. APPOINTMENTS / SHIFTS PAGE
06. COUPON CODES
07. REFERRALS
9.1.1 TASKS (3)
01. TASKS
02. CREATING A TASK
03. COMPLETING, DELETING OR EDITING TASKS
9.2 MARKETING AUTOMATIONS (6)
01. MARKETING AUTOMATIONS TREES EXPLAINED
02. CREATING A MARKETING AUTOMATION
03. CREATING EMAIL TEMPLATE
04. CREATING SMS TEMPLATE
05. CREATING CLIENT LIST
06. CREATING MARKETING CAMPAIGN
9.2.1 CLIENTS (17)
ACTIVITY
BRAINTREE
CLIENT APPOINTMENTS
CLIENT BALANCE
CLIENT DRINKS HISTORY
CLIENT PROFILE
CLINIC NOTES
DELETING A CLIENT ACCOUNT (CLIENT PROFILE)
DIAGNOSIS
DIRECT DEBIT
EDIT PROFILE
FILES
LOYALTY POINTS
MEDICAL HISTORY
MERGE CLIENTS
RECOMMENDED PRODUCTS
WORKFLOW FORM
9.3 ADMIN AREA (49)
:: ADMIN AREA INTRODUCTION ::
01. ACCESS CONTROL LISTS
03. CLIENT CATEGORIES
04. CLIENT CATEGORY NOTIFICATIONS
05. CLIENT FEEDBACK / REVIEWS
06. CONSUMABLES SYSTEM
06.1. CONSUMABLES TREATMENTES
06.2. CONSUMABLES – STOCK
07. COURSES AND SESSIONS
08. COURSES COMMISSIONS
09. DISCOUNT SETTINGS
10. FILE MANAGER
12. HISTORY
13. INVOICE SETTINGS
14. QUOTES
15. NO SALE (OPEN CASH DRAWER)
16. ONLINE BOOKING STAFF
17. PATCH TESTS
18. PATCH TEST COMMISSIONS
19. POWER PLATES COURSES
20. PRODUCT CATEGORIES
21. PRODUCTS
22. PROMOTIONS
23. QUICK ACCESS MENU
24. REFUND MODE
25. REPORTS
26. REPORTS SETTINGS
27. RESOURCES
28. RESOURCE CATEGORIES
29. SI UNITS (UNIT TYPE)
30. LOCATION DAILY TARGETS
31. LOCATION SUNDRIES
32. LOCATION TILL FLOAT
33. SERVICES
34. SERVICES CATEGORIES
35. SERVICES COMMISSIONS
36. SPENDING PRIVATE
37. SPENDING SALON
38. STAFF COMMISSIONS
39. STAFF CONTACT DETAILS
40. STOCK
41. STOCK TAKE
42. STOCK TAKE REQUESTS
43. STORAGE ROOMS
44. TANNING PRICES
45. CUSTOM FIELDS
46. MARKETING SOURCES
47. LEADS STATUS / STAGE
48. CONSENT FORMS
49. CONSENT FORMS TEMPLATES
9.4. 2 (TWO) WAY COMMUNICATION (2)
2 (TWO) WAY EMAIL COMMUNICATION
2 (TWO) WAY SMS TEXT COMMUNICATION
9.5 ONLINE SHOP (3)
07. REFERRALS
ONLINE SHOP
ONLINE SHOP ADMIN AREA
9.6 MARKETING - EMAIL AND SMS TEXT
SENDING EMAILS
SENDING SMS TEXTS
9.7 IOS AND ANDROID APPS (1)
IOS AND ANDROID APPS
9.8 VIDEO ONLINE CONSULTATION (1)
VIDEO ONLINE CONSULTATION
10.MEMBERSHIP
10.1 MEMBERSHIP ADMIN USER GUIDE
10.2 MEMBERSHIP USER GUIDE